Reward Policy

Reward Policy

EARN TH Points
Rewards can currently be earned for the following actions:
  • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your TH Points balance.
TH Points EXCHANGE RATES

The value of TH Points is determined by an exchange rate of both currency spent on products to TH Points, and an exchange rate of TH Points earned to currency for spending on future purchases.

REDEEM TH Points

You can redeem your TH Points at checkout. If you have accumulated enough TH Points to redeem them you will have the option of using TH Points as one of the payment methods. The option to use TH Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable TH Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

TH Points MINIMUMS AND MAXIMUMS

TH Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your TH Points until you accrue a minimum number of TH Points, at which they will become available for redemption.
TH Points may also be capped at the maximum value of TH Points which can be accrued. If this option is selected you will need to redeem your accrued TH Points before you are able to earn more TH Points.

MANAGE YOUR TH Points

You have the ability to view and manage your TH Points through your Customer Account. From your account you will be able to view your total TH Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum TH Points limit and a cumulative history of TH Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding TH Points, including expiration notifications.

TH Points EXPIRATION

TH Points can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose TH Points, as well as point expiration notifications. This option is found in the TH Points section of the My Account area.