Frequently Asked Questions

  • Visit www.tennishub.in
  • Browse through the categories
  • Select the product you want to buy and add it to the Cart
  • You can continue shopping to add additional items to the cart or proceed to checkout
  • Now Register/Login or checkout as a guest
  • Enter your shipping address if you are new customer or select shipping address if registered customer
  • Select payment method and complete the payment process
  • After payment you will be redirected to the payment success page and also receive an email confirming your order.
We only sell 100% genuine items. You can buy with confidence and be assured about the quality of the products.
Currently our office is in Hyderabad and warehouse in Mumbai. We also have a retail store in Hyderabad. All our online orders are shipped from our Mumbai warehouse.
Customers from Hyderabad can visit our retail store located in Banjara hills, Hyderabad where we have most of the products on display.
After checking out during the payment process, you will be redirected to a page saying that your payment has been processed successfully. You will also get an email confirming your order.
Registered users can track the order from ‘My Account’ page after they login. Users who have placed the order as guest can use ‘Track Order’ on homepage. We will mail you the name of the courier company and the tracking number of your consignment once your order is shipped.

We accept the following payment methods

  • Credit Card – Master, Visa & Amex
  • Debit Card
  • Net Banking
  • EMI
  • Cash On Delivery (COD)
  • UPI
  • Wallets
  • Lazy Pay
  • Add your item(s) to the shopping cart and proceed to payments page.
  • Select the 'Cash on Delivery' option.
  • Please ensure that you have entered your correct mobile number. Along with your shipping address you will receive a verification call from our customer service team
  • Once you confirm the order, it will be processed for shipment
  • On receiving the consignment, please pay the invoice amount in cash to the courier delivery person.
All your transactions online are protected & secured by SSL. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.
We make every effort to keep all products in stock. However there may be circumstances where demand exceeds our supply, in such cases we will notify you at the time of checkout if the item selected is not in stock. In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship, we will notify you within 24 hrs and the money will be returned to you in the same mode by which the payment was made within 10 working days.
You can place your order as a guest without registering. However, it is recommended that you register with us in order to receive timely offers and also to maintain your account details.
You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
We do not ship products outside India. However you can access the site from around the world and place orders by providing shipping address in India.
Free Shipping on orders above Rs.1000. For orders below Rs.1000, we charge a shipping fee of Rs. 60
We make every effort to process your order within 24 hours it is placed. Once your order is shipped it normally takes 1-2 working days in major metro cities. For other locations however, the delivery may take up to 3 to 5 working days. Some products that weigh more like shuttles carton, badminton nets etc are sent by surface mode and may take longer than usual.
Our courier partners will attempt to deliver the package thrice before returning to our warehouse.
We have a 30 days return policy. Please refer to our Return Policy for further information.
We do not share your personal data with any third party or use it for any commercial purposes. Please note that some of your Information will be passed on to our partners like courier companies, credit card processing companies, vendors etc. to enable them and badmintonhub.in to fulfill your order requirements. Please refer to our Privacy Policy for further information.